Every return is a
fork in the road

One path refunds the order. The other offers an exchange or store credit instead. ReturnPilot reads the return reason and routes every customer down the second path — automatically, before you have to decide anything.

Free up to 50 returns a month. No credit card.

What it does

Six things, one job each

Save offers

Reads the reason, picks the offer

Wrong size becomes an exchange. Changed mind becomes store credit. You set the rules once.

Emails

Confirmation, branded and automatic

Your name, your colors, your logo. The discount code is already inside.

Analytics

See the leak before it drains

Save rate, revenue kept, return reasons by volume — one screen, no spreadsheet.

Portal

Looks like your store, not ours

Colors, copy, card style, button shape. Customers never feel handed off.

Credit codes

Real Shopify discounts, instantly

The moment a customer accepts credit, a working code is generated and emailed.

Fraud flags

Repeat returners, marked early

3+ returns in 30 days gets flagged for review before you approve anything.

Every return is afork in the road

Six things, one job each

Every return is a
fork in the road